Synergy News You Can Use

Tips and Tricks and Updates to the Edupoint Synergy Suite of products

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December 2024

Synergy Users Conference Handouts

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Handouts from our Synergy Users Conference on October 30th are now available in Help. Please note that if you aren't able to see the "Conference 2024" folder, you may need to clear your browser cache. Thank you to all those who were able to attend; it was exciting to see you in person again! 
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New Communication Screen: To vs. BCC

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The new communications screens in Synergy have the option to send messages using both To and BCC fields. Anyone in the To field will be able to see the other recipients who have received the message. Using the BCC field will blind copy recipients so they are not able to see who else received the message. It is highly recommended to utilize the BCC field in cases where recipients should not be able to see who else the message is being sent to. This will help maintain privacy in the...
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Grading Checklists

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Make sure to check out the Grading Checklists in our Checklist folder on the Synergy Help page. For schools using the Subject Based Traditional report cards, use the Secondary Grading Checklist. For schools using the custom Objective Based report cards, use the Objective Grading Checklist. 
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New Year Rollovers

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Now is the time to start thinking about New Year Rollovers. Scheduling and registration for the 2025-26 school year is right around the corner. Let us know when you want your New Year Rollover completed.Things Region 1 needs from you to complete rollovers: Which schools and grade levels would you like rolled? If you have multiple sites, please indicate which schools roll where. What is the first day of school? Do certain grades start on a different date than this? Do you want lockers to roll wit...
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November 2024

Access Denied Error

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After the update on October 18th, teachers have been receiving Access Denied errors when they go to view the detail within a grid of a Synergy SIS screen they access from the seating chart. This includes the detail within the Parent/Guardian lines where many teachers access communication information. Once we know when a fix for this issue will be installed, we will let districts know.In the meantime, the Student Profile screen should provide most of the information teachers would&...
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October 2024

Upcoming Grading Windows

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As you are reviewing the Grading Setup Checklist in the Checklists folders, take note of the Objective and Secondary Grading Checklists. These checklists can be followed during your upcoming grading windows. 
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Grading Setup Checklist

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If you have not already, make sure you go through the Grading Setup Checklist for each school doing grades in Synergy. We are still receiving calls and emails about different items that are covered here. These settings directly impact teachers and grading, and need to be reviewed each year. 
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September 2024

New Teacher Training Videos

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If you have new teachers this year, get them started in Synergy with the training videos available on Support > Help > Training Videos > New User.The Objective Based video is for teachers who will be using objective based report cards.The Subjective Based video is for teachers who will be using gradebook to post grades to the system report cards by section.The New User Training and New User Admin Training videos are for new staff members using the SIS side of Synergy, not...
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MCCC Linking for Elementary Custom Report Cards

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Synergy needs to be told what objectives on your report card to look at for your MCCC marks. This needs to be done for every grade template once. The template will keep the course setting from year to year. If you make any changes to your report cards during the summer, this process will have to be done again. If you add any District Courses relating to MCCC required areas, they will also have to be added to the currently used templates for each grade. Instructions on how to do this can be found...
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Sync Section Totals

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If you notice that the Section Totals are not correct on your section, or that the number of students teachers see doesn't match the number of students they should have, you will need to Sync Section Totals. This is done from the three lines on the Section screen, and will need to be done at each school that is experiencing this mismatch. Use "Synchronize All Section Totals" to do the process once at each school. This process verifies that the totals displa...
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